Privacy Policy

1. Introduction

BounceLab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video generation service. Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and password when you register
Payment Information: Billing address and payment method details (processed securely by Stripe)
Video Generation Data: Parameters and settings you choose for video creation

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, and time spent on the Service
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and manage your subscription
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize and improve your experience

4. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Generated videos are stored for 90 days after creation unless you delete them earlier.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your data
Restriction: Request restriction of processing

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@bouncelab.com